As 2016, kicks into full gear, I find myself trying to better understand the barriers that challenge me the most in achieving a wholehearted lifestyle. So I cycled back to the wisdom of Brene Brown and her virally-sensational TedTalk of 2010. It resonates as much today as it did then and I hope you'll take a minute to consider my favorite quotes and how they might apply to you (below) or even revisit the video yourself. http://bit.ly/202oJ4E (Brené Brown: The power of vulnerability | TED Talk | TED.com)
In last year's Forbes article, "How To Get Even More From Your Technology: Turn It Off", Kevin Ready makes the case that in order to overcome the evils of our technology, we should walk away or turn it off.
He's not wrong about the evils, and occasionally walking away or turning it off creates a much needed techno-break. However, I believe there's a far more valuable answer: Get control of your technology!
Don't let it overwhelm and distract you. With a few rules for wrestling it under control and modifying your behavior, your tools can be useful and productive, not your enemy.
At Priority Management Associates, we teach people to take the following approach:
Assess it - Learn it - Control it - Work it
Listening to customers and delivering truly “mind-blowing” service can be a very effective way to engage your team . The following anecdote has been relayed countless times as a story of great customer service, but the untold story is the one of how a phenomenal team mobilized to make it happen.